Privacy Policy
Protecting Your Privacy
Auditmysuper is committed to providing you with the highest level of service. This includes protecting your privacy. We are bound by sections of the Commonwealth Privacy Act 1998, setting out a number of principles concerning the protection of your personal information. Following is the information that the Privacy Act requires us to communicate to all of our clients. We recommend you keep a copy of this information.
Your personal information
Personal information held by Auditmysuper may include your name, current and previous addresses, telephone/mobile phone numbers, email address, employer, and occupation. We also hold details of any services provided to you. If you choose not to provide personal information, we may not be able to provide you with the services you or your organisation requires.
How we collect information
Auditmysuper collects personal information in a number of ways, including:
- directly from you when you provide information via the website, email or post;
- from publicly available sources of information;
- from our own records of how you use Auditmysuper services; and
- when required to do so by Federal or State legislation.
How we use your personal information
Your personal information may be used in order to:
- provide the services you require;
- administer and manage those services, including charging, billing and collecting debts;
- inform you of ways the services provided could be improved;
- research and develop our services; and
- gain an understanding of your information and financial needs in order for us to provide you with a better service.
When we disclose your personal information
We will not use or disclose (or permit the use or disclosure of) personal information that could be used to identify an individual member in any circumstances except:
- your representatives (eg. authorised representatives, financial or legal advisors); and
- government and regulatory authorities and other organisations, as required or authorised by law.
Help us to hold accurate information
Auditmysuper takes all reasonable precautions to ensure that the personal information we collect, use, and disclose is accurate, complete, and up-to-date.
However, the accuracy of that information depends to a large extent on the information you provide. That is why we recommend that you:
- let us know if there are any errors in personal information, and
- keep us up-to-date with changes to personal information such as your name and address.
You can access your personal information
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know. For security reasons, you may be required to put your request in writing.
How to contact us
If you have any questions in relation to privacy, please email info@auditmysuper.com.au